FAQs

An 80-bed care home (use class C2), together with associated access, car and covered cycle parking and landscaping.

The proposal involves the demolition of the existing Fountain Beefeater restaurant, the Premier Inn and associated structures.

The proposed care home will be built at the corner of Sixth Cross Road and Staines Road, Twickenham (TW2 5PE) within the Fulwell Park area. The site currently comprises The Fountain Beefeater restaurant, the adjacent Premier Inn hotel and associated car parking and ancillary structures.

The application site area is approximately 0.48 hectares.

The site occupies a prominent corner plot on a key arterial route (Staines Road) with strong connectivity to local services and public transport. The existing buildings are of limited architectural merit and sit within extensive areas of hardstanding used for car parking. The proposal seeks the comprehensive redevelopment of the site to deliver a high-quality, purpose-built care home to meet local needs that responds sensitively to the surrounding residential area.

The site sits within Fulwell Park, an established 1930s suburban residential area characterised by traditional two-storey pitched roof terraced and semi-detached homes, predominantly of red brick amongst tree-lined streets. Many of the homes have seen both vertical and lateral extensions over time.

Buildings fronting the junction of Sixth Cross Road and Staines Road are of 2.5 storey height with residential above retail. The existing Fountain restaurant building is of an equivalent three storey height with two floors of trading areas, a staff flat above with a steep pitched roof.

The design responds to this context by reinforcing the existing building line, stepping the building’s height down towards neighbouring properties and using traditional materials including red and buff brickwork with pitched, red clay tile roofs to reflect the prevailing local character.

The site’s position at the junction provides an excellent opportunity to become a landmark and feature building for the area.

The development will use the existing vehicular access from Sixth Cross Road avoiding the need for a new junction and retaining a well-established, familiar point of entry. This consolidates access to a single point which benefits from good visibility in both directions, supporting safe vehicle movements. A dedicated turning area will also allow delivery and refuse vehicles to manoeuvre safely and exit onto the highway.

There is a growing demand for high-quality, modern care provision in the area that is not currently being adequately met. The proposed development offers a number of benefits:

• Purpose-built accommodation designed to a market-standard which will be CQC (Care Quality Commission) registered meeting a genuine local need for care provision
• Person-centred 24/7 care, delivered with dignity, warmth and compassion from an experienced, family-owned operator
• Providing care within established communities supports residents’ wellbeing and allows families to remain closely involved
• Many residents moving into care homes vacate family housing, helping to free up much-needed homes locally
• The development will create local employment opportunities both during construction and once operational.
• The building will be constructed to modern sustainability and energy efficiency standards

The new care home will be designed to meet high standards of efficiency and sustainability, in line with planning policy. Measures will include:

• Target achieving BREEAM Excellent rating
• Maximising natural daylight and a reduction of on-site carbon dioxide
• Water efficiency measures
• The use of renewable technology including Air Source Heat Pumps and Solar PV panels
• Modern, energy-efficient construction methods

Careful attention has been given to scale, massing and layout to ensure the development integrates appropriately with neighbouring properties.

Further sustainability details will be provided as part of the full planning application.

The proposed care home has been positioned to make best use of the site.

• Existing boundary features and trees will be retained and improved alongside  positive management by a proactive operator and team.
• The Sixth Cross Road boundary will be opened up and enhanced with new structural planting, creating a softer, more natural green buffer
• New close-boarded fencing and supplementary native planting will be introduced along the eastern boundary to protect neighbouring residential privacy
• Hardstanding will be reduced and landscaping to the site frontage enhanced, reinforcing the green character of the area
• Secure resident gardens will include sensory planting, seating areas, raised planters and clearly defined pathways

An Ecological Appraisal alongside any required ecological surveys will be undertaken and submitted as part of any forthcoming planning application, with any required mitigation in place as part of the development proposals to ensure no adverse impacts on protected species.

A detailed landscape design will be provided at the full planning application stage which will prioritise Biodiversity Net Gain (BNG) requirements and site-specific ecological considerations. Proposed boundary planting will comprise predominantly native species with an indigenous understory to support local biodiversity.

22 car parking spaces and 10 cycle parking spaces as well as an ambulance bay will be provided on site. The access arrangement reuses the existing junction on Sixth Cross Road which benefits from good forward visibility and includes a dedicated turning head so delivery and refuse vehicles can enter and exit safely in a forward gear.

These parking numbers are based on a site specific assessment and the local conditions of this site, taking account of data on existing care homes and input from the existing operator.

The number of parking spaces on the site will be significantly reduced (66 existing, 22 proposed plus an ambulance bay) and therefore, a significant reduction in vehicle trip movements is expected as a result of the proposed development.

We will seek to promote sustainable modes of transport for staff and visitors through a Travel Plan which will be agreed with the local planning authority.

It is anticipated that the following servicing and delivery frequency would support the operational requirements of the care home:

• Deliveries of groceries and supplies: twice per week
• Delivery of medications: once per week
• Waste collection: twice per week

Deliveries to the proposed care home would be scheduled and managed by an on-site representative, such as a Care Home Facilities Manager.

A Construction Environmental Management Plan (CEMP) will be prepared as part of the application for approval by the Borough of Richmond upon Thames Council to cover all matters associated with the construction phase.

A CEMP is a document often required in planning applications to outline environmental mitigation, monitoring and management measures to protect the surrounding area during construction.

The site is within Flood Zone 1 where there is a very low risk of flooding from rivers or the sea. A surface water drainage strategy will be prepared and submitted in support of the planning application which demonstrates how surface water within the site can be appropriately managed as part of the development proposals without increasing the risk of surface water flooding elsewhere

The proposals (and eventual planning application) are for a residential and nursing home only – use class C2.

The project is being brought forward by Perseus Land & Developments. They are working closely with London Borough of Richmond upon Thames as the local planning authority as well as local stakeholders. Should planning permission be granted, once built, the home will be operated by the family-run Harrington Care Homes.

In order to safely secure the site and to prevent any anti-social behaviour, we are intending on placing live-in guardians into the property on a temporary basis whilst we seek planning permission. We are in progressed discussions with Halo Guardians who offer accessible housing solutions to key workers and young professionals ensuring affordability without compromising quality. They act as on site live-in security/guardians.

Halo have a rigorous guardian application process which requires all guardians to have suitable residential visas and forms of identification. For the avoidance of doubt and to dispel rumours, there is no intention to house asylum seekers within the property.

Harrington Care Homes is a family-owned operator with a strong track record delivering high-quality care facilities, including their Aston Manor Care Home in Aylesbury. Their existing homes provide person-centred care delivered with dignity, warmth and compassion by a highly trained team with an ethos centred on creating a supportive, inclusive and non-judgemental environment where residents feel safe, respected and at home.

The consultation included:

• A letter drop to residents and businesses living within a 500m radius of the proposed home
• A drop-in exhibition which took place on Wednesday 30^th September between 4pm and 8pm at the Fountain Restaurant
• A dedicated consultation website: www.twickenhamwestcarehome.co.uk
• Opportunities to submit feedback online or via mary@engagementmatters.co.uk

A full planning application is expected to be submitted in autumn 2026.

If approved, construction is expected to start Q3 2027 and would take approximately 18 months to complete.